I had a person from Scooter authority come to my home to fix several things on my Scooter , that never happened he screwed all the wiring up by splicing it and now the light does not work the alarm system does not work had to remove it. I had to call another person to re do the work and was told that the main wiring had to be all replaced to the tune of 80.00 plus labour .
I have since then emailed to the owner to be reimbursed for all that , found out several complaints against the person who came to my home and not only that he was very foul mouthed and was in a hurry to leave so he never really fixed anything.
This person wrote the review because of poor customer service at Scooter Authority and attached a photo. Reviewer claimed that he or she lost $300 and wants Scooter Authority to issue a full refund.
The most disappointing in user's experience was attitude language, lack of knowledge and cash payments. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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